AirHelp Flight Delay Compensation

AirHelp is Number 1 Worldwide 

World future awards winner
World future awards winner
12+ years in business
12+ years in business
20 million customers helped
20 million customers helped
Experts in passenger rights
Experts in passenger rights
Quick claiming process
Quick claiming process

AirHelp Testimonials

Our Customers Love Us

“AirHelp made the whole process so easy. I received my compensation faster than expected, and the team kept me updated throughout. Absolutely stress-free and worth every bit of the membership!”

jacob AirHelp Flight Delay Compensation
Jacob, Berlin, Germany 
⭐⭐⭐⭐⭐

“I never imagined claiming flight compensation could be this simple. AirHelp handled everything, and I got paid quickly. Fantastic service definitely recommending AirHelp+ to all frequent travellers I know.”

zuzanna AirHelp Flight Delay Compensation
Zuzanna, London, UK
⭐⭐⭐⭐⭐

“Delayed flight turned into lounge access and quick compensation with AirHelp+. I felt taken care of from start to finish. Best travel decision I’ve made in years!”


Emily, AirHelp Flight Delay Compensation
Emily, Toronto, Canada
⭐⭐⭐⭐⭐

“AirHelp+ membership turned disruptions into comfort. Lounge access, quick payouts, and professional support made my trip stress-free. I’ll renew every year because it saves time, money, and so much hassle.”

David, AirHelp Flight Delay Compensation
David, NY, USA
⭐⭐⭐⭐⭐

“AirHelp secured my €600 compensation when the airline refused. I didn’t have to lift a finger. Reliable, transparent, and professional couldn’t ask for a better experience while travelling.”

Michael, AirHelp Flight Delay Compensation
Michael, Miami, USA
⭐⭐⭐⭐⭐

“My lost luggage was stressful, but AirHelp+ paid me €100 within days. That support gave me peace of mind until my bag was found. Truly a traveller’s best companion.”

Michael, AirHelp Flight Delay Compensation
Jessica, Madrid, Spain
⭐⭐⭐⭐⭐
how much can you get

“Why Choose Us” Benefits

Proven Legal Expertise
Proven Legal Expertise

Our team works with experienced aviation law specialists who know EU/UK 261, Brazil ANAC 400, and other global regulations inside out. We handle complex negotiations and legal challenges so you don’t have to.

No Win, No Fee Guarantee
No Win, No Fee Guarantee

We believe in risk-free help. You pay nothing upfront, and we only take our agreed fee if your claim is successful. This means our interests are fully aligned with yours.

Fast, Simple Process
Fast, Simple Process

Our online eligibility checker gives you an instant assessment. No long forms or legal jargon just quick, clear answers so you can decide your next step.

Global Coverage
Global Coverage

Whether your disrupted flight was within Europe, to South America, or beyond, we support claims under multiple jurisdictions and continue to expand our coverage every year.

Full Transparency
Full Transparency

We keep you updated at every stage, from airline response deadlines to payment status. You’ll always know where your claim stands.

Proven Track Record
Proven Track Record

With millions of claims processed and high customer satisfaction ratings, we have the experience to turn flight disruptions into fair compensation quickly and effectively.

About Us

Our Tech Turns Flight Disruptions Into Something Good

about us

We Solve Flight Problems

Supporting air passengers is at the heart of what we do.

That’s why we’ve made it simple to claim up to £520 in compensation for delayed or cancelled flights.
AirHelp+ members also enjoy extra solutions and benefits to make travel disruptions easier to handle.

We solve flight problems

REVOLUTIONIZING OUR INDUSTRY

We use advanced technology and comprehensive flight data to scan thousands of journeys every day.

Innovating tech and data

This means you can find out your exact compensation entitlement in just minutes completely free. Plus, we partner with travel agencies, airlines, and government bodies to enhance passenger rights and care worldwide.

We’re the Experts

Our dedicated team combines expert knowledge of air passenger regulations worldwide with a strong commitment to fair treatment and rightful compensation.

We believe every traveller deserves the best possible journey smooth, stress-free, and supported when things go wrong.

We’re the experts

Step-by-Step “How it Works”

Our process is designed to be fast, simple, and transparent from start to finish. Here’s exactly what happens after you click “Check compensation.”

1) Quick Eligibility Check (Free)

Enter your flight route, date, and airline or scan your boarding pass. Our system cross-checks real flight data with passenger-rights rules (such as EU/UK 261 and other applicable regulations) to estimate your payout. You’ll instantly see whether your case looks promising and what you could be owed.

What you do: Share basic flight details.
What you get: A free, on-the-spot eligibility preview.

2) Secure Digital Sign & Setup

If you want to proceed, you’ll authorise us to act on your behalf. This e-signature lets us request records, communicate with the airline, and prepare your claim properly. You can upload any supporting files (e.g., booking confirmation, boarding pass, delay notices) in your secure dashboard.

What you do: Sign electronically and upload documents.
What you get: A secure case file and a personal claim timeline.

3) We Build Your Case

Our team validates the disruption using schedules, weather reports, NOTAMs, and airline operations data. We confirm that the airline not extraordinary circumstances was responsible. Then we assemble the legal arguments and calculate the correct compensation based on distance, route, and law.

What you do: Nothing just keep an eye on updates.
What you get: A solid, evidence-backed claim.

4) Formal Filing With the Airline

We submit your claim directly to the operating airline with all the required documentation and legal references. Because we speak their language both legally and operationally your claim lands on the right desk with the right arguments from day one.

What you do: Relax.
What you get: A professional submission that shortens back-and-forth.

5) Negotiation & Follow-Ups

Airlines often push back or delay. We manage the conversation, escalate when needed, and keep strict response deadlines. If an airline offers a partial payment or voucher, we’ll advise you clearly so you can decide what’s best.

What you do: Approve or decline offers with one click.
What you get: Clear guidance to maximise your outcome.

6) Legal Escalation (If Required)

If the airline refuses without valid grounds, we can pursue the claim via alternative dispute resolution, ombudsman routes, or court action where appropriate. We prepare filings, represent your interests, and keep you informed before any step that could affect your case.

What you do: Give consent to escalate.
What you get: Full legal power on your side no upfront fees.

7) You Get Paid

Once the airline pays, we transfer your funds straight to your chosen account, minus our success fee. You’ll receive a clear breakdown of the amount, the fee, and the final payout.

What you do: Confirm payment details.
What you get: Money back for your disrupted flight without the hassle.

8) Post-Claim Support

Need a letter for travel insurance, a tax note, or help with a related journey? We’re still here. AirHelp+-style members also get priority support, extra tools during disruptions, and more proactive alerts for future flights.

What you do: Reach out anytime.
What you get: Ongoing protection for your travels.

Your 3 Steps to Compensation

Claiming flight compensation has never been simpler. We handle all the hard work, so you receive your payment quickly and without the hassle.

Claim in 2 minutes

We ensure the process is fast and straightforward, while keeping your data secure at all times.

We handle everything

We’ll prepare a solid case and handle all negotiations with the airline, so you can avoid the stress.

You win compensation

Once the airline settles your claim, we transfer your compensation directly to your account.
Airhelp get compensation

AirHelp + Flight Protection

Relax. With AirHelp+ your flights are protected.

“With our annual membership, you’re assured of quick insurance payouts, seamless compensation support, and lounge access whenever flights go off schedule. Don’t just fly fly with peace of mind.” 

Relax. With AirHelp+ your flights are protected.

We’re Here to Help You Travel Better

Fast cash payouts

“Our simple insurance gives you up to €400 in speedy payouts, on top of airline compensation, for even more travel disruptions.” 

Compensation made easy

“Airlines owe you up to €600 for eligible flight disruptions. Our experts secure it for you and you keep every cent, with no fees taken.” 

Lounge comfort worldwide

“Enjoy access to over 1,300 airport lounges worldwide, giving you a place to unwind and relax whenever your journey is disrupted.” 

Protection. Comfort. Compensation.

We make sure you’re taken care of when you fly.
Flight insurance

Receive your payout within hours of a flight delay over 3 hours, a last-minute cancellation, or a diversion. 

Missed connection insurance

Get €200 paid out within days if you miss a connection.

Luggage insurance

Receive a €100 payout within days after reporting lost or delayed luggage. 

Fee-free compensation

Unlimited claims for up to €600 in airline compensation taken care of.

Lounge comfort

1,300+ lounges available worldwide when your flight's delayed 1+ hours, or canceled.

All in one app

Easily stay on top of your flights, benefits, and compensation. 

Year-round protection with AirHelp+ membership

Choose the Plan that Best Fits Your Travel Needs

Year-round protection with AirHelp+ membership
Frequently Asked Questions

AirHelp makes claiming compensation simple, stress-free, and effective. Our legal experts handle everything, from paperwork to negotiations, ensuring you receive what airlines owe. With a no-win, no-fee policy, you risk nothing and gain maximum peace of mind.

To claim compensation, you only need your flight details, such as booking reference, boarding pass, or ticket. AirHelp’s system verifies eligibility quickly, and our team handles the rest, making the process straightforward and hassle-free for travellers worldwide

Yes, you can claim compensation for family, friends, or colleagues you travelled with on the same flight. Each passenger is eligible individually, but with your details provided, AirHelp can manage multiple claims efficiently at the same time.

Yes, compensation claims have a time limit, usually between 1–3 years depending on the country and airline. AirHelp ensures your claim is filed on time, so you never miss out on money you’re legally entitled to.

AirHelp+ is your all-in-one travel protection membership. It covers fast insurance payouts, compensation support, and lounge access during flight disruptions. With one membership, you get peace of mind every time you fly, no matter where you travel.

Becoming an AirHelp+ member ensures quick insurance payouts, guaranteed compensation handling, and comfort through global lounge access. It saves you time, reduces stress, and provides unmatched travel security, making every journey smoother, easier, and far more worry-free.

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